Two workers in protective clothing and helmets perform maintenance on an electrical box outdoors.

Service agreements tailored to your operation

Service agreements build around your needs

Every operation is different. That's why our service agreements are tailored to your equipment, operating conditions and maintenance requirements, providing the right level of support throughout the asset lifecycle.

Keeping your operation running

Our service agreements provide the predictability and support needed to maximise uptime, reduce risk and keep assets performing over time.

Your service agreement may include

Customer support

Depending on your requirements, we offer 24/7 technical support, troubleshooting, inspections, commissioning and compliance services.

We provide fast access to technical expertise, helping resolve issues quickly and keep critical equipment operating safely and efficiently.

Customer support

Lifecycle services

Lifecycle service can include upgrades, retrofits, refurbishment programmes and digital asset management solutions.

By extending equipment life and maintaining performance over time, these services help protect your investment and reduce long-term operational costs.

Lifecycle services

Spare parts

We offer spare parts packages, strategic stock solutions and access to SH Group's extensive spare parts inventory and supplier network.

Access to the right components at the right time helps minimise downtime, simplify maintenance planning and support reliable operations.

Spare parts solutions

Why partner with us?

We combine technical expertise, 24/7 support, global field service capabilities and access to more than 25,000 spare parts for both SH Group solutions and equipment from other manufacturers.

Bringing these capabilities together in one service organisation, you reduce downtime, plan maintenance and keep critical equipment operating reliably over time.

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